Session Replay | Datadog
Capture real user sessions to uncover issues and improve experiences across web and mobile applications
Digital Experience

Session Replay

Capture real user sessions to uncover issues and improve experiences across web and mobile applications

We have much better information than we ever had before. We can see not just how many requests failed, but how many users started the checkout process and experienced that failure. That was the big game changer here.
Blaine Schanfeldt

Blaine Schanfeldt

Site Reliability Engineer, Instacart

Datadog allows us to measure the business impact of changes and have a single point of truth across all teams.
Zbigniew Kamiński

Zbigniew Kamiński

Head of SRE, Booksy

Feature Overview

Datadog’s Session Replay helps you troubleshoot errors faster and improve product experiences by visually replaying real user sessions. Identify critical bottlenecks, correlate replays with Error Tracking, RUM, and APM distributed traces, and uncover why users drop off or struggle with key user journeys. Gain actionable insights to boost engagement, reduce friction, and enhance conversions.

See also

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Works great with

Real User Monitoring Mobile Real User Monitoring

Video-like replays for visual troubleshooting

  • See exactly what users experienced by replaying sessions linked to errors, performance slowdowns, and network failures
  • Troubleshoot issues faster by correlating replays with frontend errors and performance metrics like Core Web Vitals or crashes.
  • Jump from session replays to backend traces for full-stack visibility and faster troubleshooting
  • Reproduce bugs and eliminate guesswork with real-world user insights

Understand product usage and improve experiences

  • Identify friction points and drop-offs by visualizing how users interact with your product.
  • Uncover hidden patterns in user behavior to make data-driven product and UX decisions.
  • Correlate performance issues with user frustration signals like rage clicks and slow load times.
  • Use out-of-the-box dashboards and shareable replays to align engineering and product teams on improvements.

Enterprise-grade privacy and security controls

  • Protect sensitive user data with privacy controls that anonymize and capture only what’s needed
  • Secure replay access with granular role-based access controls (RBAC) to fit your organizational structure
  • Maintain compliance with GDPR-ready and enterprise security standards
  • Capture user sessions securely while uncovering key insights to enhance UX
Dashboard screenshot for privacy and security controls
Dashboard screenshot for privacy and security controls

Visualize user behaviors with Heatmaps

  • Combine heatmaps with session replays for a deeper understanding of real-world user behavior.
  • See exactly where users click, scroll, and interact to refine UI and navigation.
  • Identify areas of confusion where users struggle, click repeatedly, or abandon key workflows.
  • Use heatmap insights to increase engagement, improve conversions, and reduce friction.
A visualization of our heatmap feature
A visualization of our heatmap feature

2024 GARTNER® MAGIC QUADRANT™

Datadog has been recognized as a Leader in the Gartner Magic Quadrant™ for Digital Experience Monitoring
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Resources

Getting started with session replay

OFFICIAL DOCS

Getting started with session replay

Use Datadog Session Replay to view real-time user journeys

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Use Datadog Session Replay to view real-time user journeys

Visualize user journeys using Datadog Mobile Session Replay

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Visualize user journeys using Datadog Mobile Session Replay

What's Next

Get started today with a 14-day free-trial of Session Replay

Learn more

Request a Demo

View documentation View pricing